Assembly and Removal Policy

Removal
When requesting removal services please bear the following in mind.
1) Please ensure all items due for removal are dry ,dismantled and stored inside.
2) Please ensure all items are easily accessible by our staff.
3) No soiled or wet mattresses can be removed.
4)If you are awaiting results from a COVID-19 test, have been identified as a close contact or are showing symptoms, please inform us immediately as we cannot offer a removal service in this case.  
Assembly
When requesting our assembly service, please bear the following in mind.
1)Please ensure the access to the room is clear and free from obstruction. 
2)Please ensure our staff have adequate space to assemble your item .
3)If you are awaiting results from a COVID-19 test, have been identified as a close contact or are showing symptoms, please inform us immediately as we cannot offer an assembly service in this case.